Appropriating and assessing heuristics for mobile computing

Enrico Bertini, Silvia Gabrielli, Stephen Kimani, Tiziana Catarci, Giuseppe Santucci

    Research output: Chapter in Book/Report/Conference proceedingConference contribution

    Abstract

    Mobile computing presents formidable challenges not only to the design of applications but also to each and every phase of the systems lifecycle. In particular, the HCI community is still struggling with the challenges that mobile computing poses to evaluation. Expert-based evaluation techniques are well known and they do enable a relatively quick and easy evaluation. Heuristic evaluation, in particular, has been widely applied and investigated, most likely due to its efficiency in detecting most of usability flaws at front of a rather limited investment of time and human resources in the evaluation. However, the capacity of expert-based techniques to capture contextual factors in mobile computing is a major concern. In this paper, we report an effort for realizing usability heuristics appropriate for mobile computing. The effort intends to capture contextual requirements while still drawing from the inexpensive and flexible nature of heuristic-based techniques. This work has been carried out in the context of a research project task geared toward developing a heuristic-based evaluation methodology for mobile computing. This paper describes the methodology that we adopted toward realizing mobile heuristics. It also reports a study that we carried out in order to assess the relevance of the realized mobile heuristics by comparing their performance with that of the standard/traditional usability heuristics. The study yielded positive results in terms of the number of usability flaws identified and the severity ranking assigned.

    Original languageEnglish (US)
    Title of host publicationProceedings of the AVI '06 - Working Conference on Advanced Visual Interfaces 2006
    PublisherAssociation for Computing Machinery (ACM)
    Pages119-126
    Number of pages8
    ISBN (Print)1595933530, 9781595933539
    DOIs
    StatePublished - 2006
    EventAVI '06 - Working Conference on Advanced Visual Interfaces 2006 - Venezia, Italy
    Duration: May 23 2006May 26 2006

    Publication series

    NameProceedings of the Workshop on Advanced Visual Interfaces
    Volume2006

    Other

    OtherAVI '06 - Working Conference on Advanced Visual Interfaces 2006
    CountryItaly
    CityVenezia
    Period5/23/065/26/06

    Keywords

    • Heuristic evaluation
    • Mobile computing
    • Usability heuristics

    ASJC Scopus subject areas

    • Software
    • Human-Computer Interaction

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