ATMosphere: A system for ATM microdeposit services in rural contexts

Research output: Chapter in Book/Report/Conference proceedingConference contribution

Abstract

This paper describes strategies to lower the cost of providing Automated Teller Machine microdeposit services in rural contexts. Microdeposits represent a growing market in the developing world, but the cost of running a conventional ATM network is prohibitive due to the capital investment required to deploy networks and terminals. Our novel contributions are to use the Short Message Service (SMS) over high-penetration GSM cellular networks in conjunction with a system using location awareness to intelligently distribute available balances among machines. This allows us to provide high levels of service while simultaneously reducing risk to the financial institution and lowering per-transaction cost. Using a simulation of ATM usage patterns and distributions, our primary results under our model are: (1) transaction cost per user per year can be optimized to less than USD 0.18 given an SMS loss rate of approximately 10% while (2) customer withdrawal success rate can be maintained at approximately 98% with (3) a maxim urn of 5% of funds on deposit available in cash in ATMs at any given time. These results make wide deployment of rural ATM services by financial institutions feasible and economically viable in the near term using existing commodity technology.

Original languageEnglish (US)
Title of host publication2009 International Conference on Information and Communication Technologies and Development, ICTD 2009 - Proceedings
Pages222-232
Number of pages11
DOIs
StatePublished - 2009
Event2009 International Conference on Information and Communication Technologies and Development, ICTD 2009 - Doha, Qatar
Duration: Apr 17 2009Apr 19 2009

Publication series

Name2009 International Conference on Information and Communication Technologies and Development, ICTD 2009 - Proceedings

Other

Other2009 International Conference on Information and Communication Technologies and Development, ICTD 2009
CountryQatar
CityDoha
Period4/17/094/19/09

Keywords

  • Finance
  • Financial data processing
  • Simulation

ASJC Scopus subject areas

  • Computer Networks and Communications
  • Information Systems

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  • Cite this

    Paik, M., & Subramanian, L. (2009). ATMosphere: A system for ATM microdeposit services in rural contexts. In 2009 International Conference on Information and Communication Technologies and Development, ICTD 2009 - Proceedings (pp. 222-232). [5426681] (2009 International Conference on Information and Communication Technologies and Development, ICTD 2009 - Proceedings). https://doi.org/10.1109/ICTD.2009.5426681