The article discusses whether interaction design can civilize the experience economy. Desired is the vitality and sanctity of exuberant life free from the compulsion of mechanical time; the result is reified activity in the form of aestheticized lifestyle. There is an inherent tension in the concept of designed experience. Experience is an internal process with an autonomous duration, outside the objective timeframe of social and economic reproduction. The symbolic gestures cannot be subsumed by the strict algorithm of profitability. They are essential to the experience of being human. The rules of civility are now redefined in a leveled social context, where tradition and social rank are liquidated, and rules of social discourse and interaction are prescribed based on a new code, the negative golden rule.
ASJC Scopus subject areas
- Human-Computer Interaction