TY - GEN
T1 - Can twitter really save your life? A case study of visual social media analytics for situation awareness
AU - Thom, Dennis
AU - Kruger, Robert
AU - Ertl, Thomas
AU - Bechstedt, Ulrike
AU - Platz, Axel
AU - Zisgen, Julia
AU - Volland, Bernd
N1 - Publisher Copyright:
© 2015 IEEE.
PY - 2015/7/14
Y1 - 2015/7/14
N2 - Social media monitoring for crisis intelligence is on the brink of commercialization and widespread adoption. To close the gap between research and application, this paper presents results of a broad-scale case study on visual analytics of social media for situation awareness. We asked twenty-nine domain experts from disaster response and critical infrastructure management to investigate various crisis intelligence tasks based on actual Twitter data, which was recorded during the 2013 German Flood. To this end, the ScatterBlogs visual analytics framework, a platform that provides reference implementations of tools and techniques from ongoing research, was given to them as an integrated toolbox. This paper presents and reviews the domain experts' individual performances with the system, their comments about the usefulness and applicability of its capabilities, and the results of a questionnaire each participant had to complete. Based on this evaluation, we will answer the question if and how visual analytics of social media can shape tomorrow's crisis intelligence.
AB - Social media monitoring for crisis intelligence is on the brink of commercialization and widespread adoption. To close the gap between research and application, this paper presents results of a broad-scale case study on visual analytics of social media for situation awareness. We asked twenty-nine domain experts from disaster response and critical infrastructure management to investigate various crisis intelligence tasks based on actual Twitter data, which was recorded during the 2013 German Flood. To this end, the ScatterBlogs visual analytics framework, a platform that provides reference implementations of tools and techniques from ongoing research, was given to them as an integrated toolbox. This paper presents and reviews the domain experts' individual performances with the system, their comments about the usefulness and applicability of its capabilities, and the results of a questionnaire each participant had to complete. Based on this evaluation, we will answer the question if and how visual analytics of social media can shape tomorrow's crisis intelligence.
KW - H.5.2 [Information Interfaces and Presentation]: User Interfaces - Evaluation
UR - http://www.scopus.com/inward/record.url?scp=84942235570&partnerID=8YFLogxK
UR - http://www.scopus.com/inward/citedby.url?scp=84942235570&partnerID=8YFLogxK
U2 - 10.1109/PACIFICVIS.2015.7156376
DO - 10.1109/PACIFICVIS.2015.7156376
M3 - Conference contribution
AN - SCOPUS:84942235570
T3 - IEEE Pacific Visualization Symposium
SP - 183
EP - 190
BT - 2015 IEEE Pacific Visualization Symposium, PacificVis 2015 - Proceedings
A2 - Liu, Shixia
A2 - Scheuermann, Gerik
A2 - Takahashi, Shigeo
PB - IEEE Computer Society
T2 - 2015 8th IEEE Pacific Visualization Symposium, PacificVis 2015
Y2 - 14 April 2015 through 17 April 2015
ER -