Developing Methods That Facilitate Coding and Analysis of Synchronous Conversations via Virtual Environments

Allison A. Lewinski, Ruth A. Anderson, Allison A. Vorderstrasse, Constance M. Johnson

Research output: Contribution to journalArticlepeer-review


Programs via the Internet are uniquely positioned to capture qualitative data. One reason is because the Internet facilitates the creation of a community of similar individuals who can exchange information and support related to living with a chronic illness. Synchronous conversations via the Internet can provide insight into real-time social interaction and the exchange of social support. One way to analyze interactions among individuals is by using qualitative methods such as content, conversation, or discourse analysis. This manuscript describes how we used content analysis with aspects from conversation and discourse analysis to analyze synchronous conversations via the Internet to describe what individuals talk about and how individuals talk in an Internet-mediated interaction. With the increase in Internet interventions that facilitate collection of real-time conversational data, this article provides insight into how combining qualitative methods can facilitate the coding and analysis of these complex data.

Original languageEnglish (US)
JournalInternational Journal of Qualitative Methods
StatePublished - Apr 22 2019


  • Internet
  • content analysis
  • qualitative analysis
  • qualitative research methods
  • synchronous conversations
  • virtual environments

ASJC Scopus subject areas

  • Education


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