Doing it right: examples of successful application of environment- behavior research

This paper provides examples of environmental design projects where behavioral research was an integral part of the planning process and where there was a follow up evaluation of effectiveness. The projects reviewed include experimental, quasi-experimental, and case study approaches. Overall, these studies suggest participatory planning methods can increase the likelihood of the success of implementing behaviorally-based plans. In addition, it appears that studies conducted by organizational "insiders' are more likely to be used in subsequent decision-making than are evaluations by outside consultants, although inside studies raise potential problems of bias. -Author