Early career RNs' perceptions of quality care in the hospital setting

Daniel D. Cline; Marie Claire Rosenberg; Christine T. Kovner; Carol Brewer

doi:10.1177/1049732310395030

Early career RNs' perceptions of quality care in the hospital setting

Daniel D. Cline, Marie Claire Rosenberg, Christine T. Kovner, Carol Brewer

Nursing

Research output: Contribution to journal › Article › peer-review

Abstract

The purpose of this study was to explore early-career registered nurses' perceptions of high-quality nursing care in hospitals. The study findings contribute to ongoing work intended to explore and define what quality nursing care is and how it ultimately impacts patients. The final sample analyzed for this article consisted of 171 narrative responses from hospital-based registered nurses. We used Krippendorff's technique for qualitative content analysis to identify themes. Three themes emerged as integral to high quality nursing care: registered nurse presence, developing relationships, and facilitating the flow of knowledge and information. Development of nursing quality indicators should focus on nursing processes in addition to patient outcomes. Such a focus would better capture the complexity of hospital nursing care.

Original language	English (US)
Pages (from-to)	673-682
Number of pages	10
Journal	Qualitative Health Research
Volume	21
Issue number	5
DOIs	https://doi.org/10.1177/1049732310395030
State	Published - May 2011

Keywords

Content analysis
Health care acute/critical
Health care administration
Nursing
Quality improvement
Quality of care

ASJC Scopus subject areas

Public Health, Environmental and Occupational Health

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