Abstract
The purpose of this study was to explore early-career registered nurses' perceptions of high-quality nursing care in hospitals. The study findings contribute to ongoing work intended to explore and define what quality nursing care is and how it ultimately impacts patients. The final sample analyzed for this article consisted of 171 narrative responses from hospital-based registered nurses. We used Krippendorff's technique for qualitative content analysis to identify themes. Three themes emerged as integral to high quality nursing care: registered nurse presence, developing relationships, and facilitating the flow of knowledge and information. Development of nursing quality indicators should focus on nursing processes in addition to patient outcomes. Such a focus would better capture the complexity of hospital nursing care.
| Original language | English (US) |
|---|---|
| Pages (from-to) | 673-682 |
| Number of pages | 10 |
| Journal | Qualitative Health Research |
| Volume | 21 |
| Issue number | 5 |
| DOIs | |
| State | Published - May 2011 |
Keywords
- Content analysis
- Health care acute/critical
- Health care administration
- Nursing
- Quality improvement
- Quality of care
ASJC Scopus subject areas
- Public Health, Environmental and Occupational Health