Enhancing Accountability Through Results-oriented Monitoring and Evaluation Systems

Sonia M. Ospina, Nuria Cunill-Grau, Claudia Maldonado

Research output: Chapter in Book/Report/Conference proceedingChapter


This chapter describes an institutional choice that most Latin American countries have taken in the past 25 years: the creation of national Public Performance Monitoring and Evaluation (PPME) systems. We summarize research assessing their institutionalization, identify their shortcomings, and discuss trends demonstrating a potential - not yet realized - to fulfill their vocation as instruments of political and democratic accountability. Despite remarkable progress in their institutionalization, the evidence suggests that the systems fall short in producing strong results-oriented democratic accountability. Key factors hindering this aspiration include the systems’ low credibility, problems associated to their diversification, low institutional coherence, and lack of effective coordination mechanisms to improve information legibility, its quality, its usefulness, and thus its use by both public managers and citizens. We suggest that PPME systems depend on environmental conditions beyond government structures and processes and argue that citizen-oriented mechanisms and entry points for social participation around the systems are required to fulfill their accountability function.

Original languageEnglish (US)
Title of host publicationThe Emerald Handbook of Public Administration in Latin America
PublisherEmerald Group Publishing Ltd.
Number of pages37
ISBN (Electronic)9781839826764
ISBN (Print)9781839826771
StatePublished - Jan 1 2021

ASJC Scopus subject areas

  • General Social Sciences


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