Sociological study of normal routine behavior informs us of the mechanisms through which safety and social order are maintained. From ethnographic studies of public sites such as the New York subway system, we learn how workers' routines fit or do not fit into official security-era policies coming from above. Suggestions are provided for concrete mechanisms likely to enhance security while providing collateral benefits of enhanced efficiency and pleasure to members of the public.
- ground zero
ASJC Scopus subject areas
- Computer Networks and Communications
- Electrical and Electronic Engineering