Exploring Tenants’ Preferences of Privacy Negotiation in Airbnb

Zixin Wang, Danny Yuxing Huang, Yaxing Yao

Research output: Chapter in Book/Report/Conference proceedingConference contribution


Literature suggests unmatched or conflicting privacy needs between users and bystanders in smart homes due to their different privacy concerns and priorities. A promising approach to mitigate such conflicts is through negotiation. Yet, it is unclear whether bystanders have privacy negotiation needs and, if so, what factors may influence their negotiation intention and how to better support the negotiation to achieve their privacy goals. In this paper, we investigate these questions in the context of Airbnb, a special case where tenants can be considered bystanders. We conducted a vignette study that varied across three categorical factors, including smart home device types, device location, and duration of stay, with 867 participants in the context of Airbnb. We further examined our participants’ preferences regarding with whom, when, how, and why they would like to negotiate their privacy. Our findings showed that device type remained the only factor that significantly influenced our participants’ negotiation intention. Additionally, we found our participants’ other preferences, such as contacting Airbnb hosts first to convey their privacy needs through asynchronous channels (e.g., messages and emails). We summarized design implications to fulfill tenants’ privacy negotiation needs.

Original languageEnglish (US)
Title of host publication32nd USENIX Security Symposium, USENIX Security 2023
PublisherUSENIX Association
Number of pages17
ISBN (Electronic)9781713879497
StatePublished - 2023
Event32nd USENIX Security Symposium, USENIX Security 2023 - Anaheim, United States
Duration: Aug 9 2023Aug 11 2023

Publication series

Name32nd USENIX Security Symposium, USENIX Security 2023


Conference32nd USENIX Security Symposium, USENIX Security 2023
Country/TerritoryUnited States

ASJC Scopus subject areas

  • Computer Networks and Communications
  • Information Systems
  • Safety, Risk, Reliability and Quality


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