Functional roles and career paths in wikipedia

Ofer Arazy, Felipe Ortega, Oded Nov, Lisa Yeo, Adam Balila

    Research output: Chapter in Book/Report/Conference proceedingConference contribution

    Abstract

    An understanding of participation dynamics within online production communities requires an examination of the roles assumed by participants. Recent studies have established that the organizational structure of such communities is not flat; rather, participants can take on a variety of well-defined functional roles. What is the nature of functional roles? How have they evolved? And how do participants assume these functions? Prior studies focused primarily on participants' activities, rather than functional roles. Further, extant conceptualizations of role transitions in production communities, such as the Reader to Leader framework, emphasize a single dimension: organizational power, overlooking distinctions between functions. In contrast, in this paper we empirically study the nature and structure of functional roles within Wikipedia, seeking to validate existing theoretical frameworks. The analysis sheds new light on the nature of functional roles, revealing the intricate "career paths" resulting from participants' role transitions.

    Original languageEnglish (US)
    Title of host publicationCSCW 2015 - Proceedings of the 2015 ACM International Conference on Computer-Supported Cooperative Work and Social Computing
    PublisherAssociation for Computing Machinery, Inc
    Pages1092-1105
    Number of pages14
    ISBN (Electronic)9781450329224
    DOIs
    StatePublished - Feb 28 2015
    Event18th ACM International Conference on Computer-Supported Cooperative Work and Social Computing, CSCW 2015 - BC, Canada
    Duration: Mar 14 2015Mar 18 2015

    Publication series

    NameCSCW 2015 - Proceedings of the 2015 ACM International Conference on Computer-Supported Cooperative Work and Social Computing

    Other

    Other18th ACM International Conference on Computer-Supported Cooperative Work and Social Computing, CSCW 2015
    CountryCanada
    CityBC
    Period3/14/153/18/15

    Keywords

    • Peer-production
    • Wikipedia
    • functional roles
    • organizational structure
    • role transitions

    ASJC Scopus subject areas

    • Computer Networks and Communications

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