Hospitals Known for Nursing Excellence Associated with Better Hospital Experience for Patients

Amy Witkoski Stimpfel; Douglas M. Sloane; Matthew D. McHugh; Linda H. Aiken

doi:10.1111/1475-6773.12357

Hospitals Known for Nursing Excellence Associated with Better Hospital Experience for Patients

Amy Witkoski Stimpfel, Douglas M. Sloane, Matthew D. McHugh, Linda H. Aiken

Nursing

Research output: Contribution to journal › Article › peer-review

Abstract

Objective To examine the relationship between Magnet recognition, an indicator of nursing excellence, and patients' experience with their hospitalization reported in the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey. Data Sources This secondary analysis includes cross-sectional data from the 2010 HCAHPS survey, the American Hospital Association, and the American Nurses Credentialing Center. Study Design We conducted a retrospective observational study. Data Collection Using common hospital identifiers, we created a matched set of 212 Magnet hospitals and 212 non-Magnet hospitals. Principal Findings Patients in Magnet hospitals gave their hospitals higher overall ratings, were more likely to recommend their hospital, and reported more positive care experiences with nurse communication. Conclusions Magnet recognition is associated with better patient care experiences, which may positively enhance reimbursement for hospitals.

Original language	English (US)
Pages (from-to)	1120-1134
Number of pages	15
Journal	Health Services Research
Volume	51
Issue number	3
DOIs	https://doi.org/10.1111/1475-6773.12357
State	Published - Jun 1 2016

Keywords

Nurses
hospitals
patient satisfaction
pay-for-performance

ASJC Scopus subject areas

Health Policy

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10.1111/1475-6773.12357

Cite this

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abstract = "Objective To examine the relationship between Magnet recognition, an indicator of nursing excellence, and patients' experience with their hospitalization reported in the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey. Data Sources This secondary analysis includes cross-sectional data from the 2010 HCAHPS survey, the American Hospital Association, and the American Nurses Credentialing Center. Study Design We conducted a retrospective observational study. Data Collection Using common hospital identifiers, we created a matched set of 212 Magnet hospitals and 212 non-Magnet hospitals. Principal Findings Patients in Magnet hospitals gave their hospitals higher overall ratings, were more likely to recommend their hospital, and reported more positive care experiences with nurse communication. Conclusions Magnet recognition is associated with better patient care experiences, which may positively enhance reimbursement for hospitals.",

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AU - Sloane, Douglas M.

AU - McHugh, Matthew D.

AU - Aiken, Linda H.

N1 - Publisher Copyright: © Health Research and Educational Trust.

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N2 - Objective To examine the relationship between Magnet recognition, an indicator of nursing excellence, and patients' experience with their hospitalization reported in the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey. Data Sources This secondary analysis includes cross-sectional data from the 2010 HCAHPS survey, the American Hospital Association, and the American Nurses Credentialing Center. Study Design We conducted a retrospective observational study. Data Collection Using common hospital identifiers, we created a matched set of 212 Magnet hospitals and 212 non-Magnet hospitals. Principal Findings Patients in Magnet hospitals gave their hospitals higher overall ratings, were more likely to recommend their hospital, and reported more positive care experiences with nurse communication. Conclusions Magnet recognition is associated with better patient care experiences, which may positively enhance reimbursement for hospitals.

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Hospitals Known for Nursing Excellence Associated with Better Hospital Experience for Patients

Abstract

Keywords

ASJC Scopus subject areas

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