Hospitals Known for Nursing Excellence Associated with Better Hospital Experience for Patients

Amy Witkoski Stimpfel, Douglas M. Sloane, Matthew D. McHugh, Linda H. Aiken

Research output: Contribution to journalArticlepeer-review

Abstract

Objective To examine the relationship between Magnet recognition, an indicator of nursing excellence, and patients' experience with their hospitalization reported in the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey. Data Sources This secondary analysis includes cross-sectional data from the 2010 HCAHPS survey, the American Hospital Association, and the American Nurses Credentialing Center. Study Design We conducted a retrospective observational study. Data Collection Using common hospital identifiers, we created a matched set of 212 Magnet hospitals and 212 non-Magnet hospitals. Principal Findings Patients in Magnet hospitals gave their hospitals higher overall ratings, were more likely to recommend their hospital, and reported more positive care experiences with nurse communication. Conclusions Magnet recognition is associated with better patient care experiences, which may positively enhance reimbursement for hospitals.

Original languageEnglish (US)
Pages (from-to)1120-1134
Number of pages15
JournalHealth Services Research
Volume51
Issue number3
DOIs
StatePublished - Jun 1 2016

Keywords

  • Nurses
  • hospitals
  • patient satisfaction
  • pay-for-performance

ASJC Scopus subject areas

  • Health Policy

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