I saw images I didn't even know I had: Understanding user perceptions of cloud storage privacy

Jason W. Clarky; Peter Snyder; Damon Mccoyy; Chris Kanich

doi:10.1145/2702123.2702535

I saw images I didn't even know I had: Understanding user perceptions of cloud storage privacy

Jason W. Clarky, Peter Snyder, Damon Mccoyy, Chris Kanich

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution

Abstract

More than a billion people use cloud-based storage for personal files. While many are likely aware of the extent to which they store information in the cloud, it is unclear whether users are fully aware of what they are storing online. We recruited 30 research subjects from Craigslist to investigate how users interact with and understand the privacy issues of cloud storage. We studied this phenomenon through surveys, an interview, and custom software which lets users see and delete their photos stored in the cloud. We found that a majority of users stored private photos in the cloud that they did not intend to upload, and a large portion also chose to permanently delete some of the offending images. We believe our study highlights a mismatch between user expectation and reality. As cloud storage is plentiful and ubiquitous, effective tools for enabling risk self-assessment are necessary to protect users' privacy.

Original language	English (US)
Title of host publication	CHI 2015 - Proceedings of the 33rd Annual CHI Conference on Human Factors in Computing Systems
Subtitle of host publication	Crossings
Publisher	Association for Computing Machinery
Pages	1641-1644
Number of pages	4
ISBN (Electronic)	9781450331456
DOIs	https://doi.org/10.1145/2702123.2702535
State	Published - Apr 18 2015
Event	33rd Annual CHI Conference on Human Factors in Computing Systems, CHI 2015 - Seoul, Korea, Republic of Duration: Apr 18 2015 → Apr 23 2015

Publication series

Name	Conference on Human Factors in Computing Systems - Proceedings
Volume	2015-April

Other

Other	33rd Annual CHI Conference on Human Factors in Computing Systems, CHI 2015
Country/Territory	Korea, Republic of
City	Seoul
Period	4/18/15 → 4/23/15

Keywords

Cloud
Privacy
Security
Threat modeling

ASJC Scopus subject areas

Software
Human-Computer Interaction
Computer Graphics and Computer-Aided Design

Access to Document

10.1145/2702123.2702535

Cite this

Clarky, J. W., Snyder, P., Mccoyy, D., & Kanich, C. (2015). I saw images I didn't even know I had: Understanding user perceptions of cloud storage privacy. In CHI 2015 - Proceedings of the 33rd Annual CHI Conference on Human Factors in Computing Systems: Crossings (pp. 1641-1644). (Conference on Human Factors in Computing Systems - Proceedings; Vol. 2015-April). Association for Computing Machinery. https://doi.org/10.1145/2702123.2702535

I saw images I didn't even know I had: Understanding user perceptions of cloud storage privacy. / Clarky, Jason W.; Snyder, Peter; Mccoyy, Damon et al.
CHI 2015 - Proceedings of the 33rd Annual CHI Conference on Human Factors in Computing Systems: Crossings. Association for Computing Machinery, 2015. p. 1641-1644 (Conference on Human Factors in Computing Systems - Proceedings; Vol. 2015-April).

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution

Clarky, JW, Snyder, P, Mccoyy, D & Kanich, C 2015, I saw images I didn't even know I had: Understanding user perceptions of cloud storage privacy. in CHI 2015 - Proceedings of the 33rd Annual CHI Conference on Human Factors in Computing Systems: Crossings. Conference on Human Factors in Computing Systems - Proceedings, vol. 2015-April, Association for Computing Machinery, pp. 1641-1644, 33rd Annual CHI Conference on Human Factors in Computing Systems, CHI 2015, Seoul, Korea, Republic of, 4/18/15. https://doi.org/10.1145/2702123.2702535

Clarky JW, Snyder P, Mccoyy D, Kanich C. I saw images I didn't even know I had: Understanding user perceptions of cloud storage privacy. In CHI 2015 - Proceedings of the 33rd Annual CHI Conference on Human Factors in Computing Systems: Crossings. Association for Computing Machinery. 2015. p. 1641-1644. (Conference on Human Factors in Computing Systems - Proceedings). doi: 10.1145/2702123.2702535

Clarky, Jason W. ; Snyder, Peter ; Mccoyy, Damon et al. / I saw images I didn't even know I had : Understanding user perceptions of cloud storage privacy. CHI 2015 - Proceedings of the 33rd Annual CHI Conference on Human Factors in Computing Systems: Crossings. Association for Computing Machinery, 2015. pp. 1641-1644 (Conference on Human Factors in Computing Systems - Proceedings).

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I saw images I didn't even know I had: Understanding user perceptions of cloud storage privacy

Abstract

Publication series

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Keywords

ASJC Scopus subject areas

Access to Document

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