In the Balance: Insights from Collaborative Financial Technologies

Yeuk Yu Lee, Rosanna Bellini

    Research output: Chapter in Book/Report/Conference proceedingConference contribution

    Abstract

    Financial technologies have reshaped how many individuals manage daily financial activities, introducing new ways to interact with traditional financial products. Given the swift adoption of these technologies, shared language and conceptual frameworks are needed to better represent emerging methods of financial collaboration, hopefully leading to informed design and research. We provide the first in-depth analysis of 31 consumer-facing financial applications that provide support for budgeting, payments, and long-term planning to identify how sharing is mechanized at the system level. Our analysis offers sharing dimensions and patterns that depict the diversity of how existing applications support, or actively hinder, participation in financial sharing. Reflecting on our analysis, we highlight the need for more granular information for consumers and advocates to promote healthy financial sharing practices.

    Original languageEnglish (US)
    Title of host publicationCHI 2025 - Proceedings of the 2025 CHI Conference on Human Factors in Computing Systems
    PublisherAssociation for Computing Machinery
    ISBN (Electronic)9798400713941
    DOIs
    StatePublished - Apr 26 2025
    Event2025 CHI Conference on Human Factors in Computing Systems, CHI 2025 - Yokohama, Japan
    Duration: Apr 26 2025May 1 2025

    Publication series

    NameConference on Human Factors in Computing Systems - Proceedings

    Conference

    Conference2025 CHI Conference on Human Factors in Computing Systems, CHI 2025
    Country/TerritoryJapan
    CityYokohama
    Period4/26/255/1/25

    Keywords

    • financial account sharing
    • intimate partnerships
    • money work

    ASJC Scopus subject areas

    • Human-Computer Interaction
    • Computer Graphics and Computer-Aided Design
    • Software

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