Initial validation of "listening" behavior typologies for online discussions using microanalytic case studies

Alyssa Friend Wise, Ying Ting Hsiao, Farshid Marbouti, Jennifer Speer, Nishan Perera

Research output: Chapter in Book/Report/Conference proceedingConference contribution

Abstract

Collaborative participation in online discussions requires interacting with the ideas posted by others, yet many students do so ineffectually. This study conceptualizes these actions as online "listening" behaviors and proposes six prototypical behavioral patterns. To test these prototypes, microanalytic case studies were conducted. Five cases with distinct listening profiles are described: "Gigi", showed a content coverage approach, viewing all her classmates' posts but not drawing on them in her own; "Stephanie", showed an interactive approach, focusing on a smaller number of posts, but building on them in her contributions. "Ron" showed a targeted approach, focusing on particular kinds of posts in the discussion and disregarding the rest; "Darren" showed a social coverage approach to listening, briefly scanning many posts and acknowledging his classmate's contributions in a conversational tone; and "Julie", showed a disregard for listening, ignoring the majority of the posts in the discussion. Theoretical and practical implications of the findings are discussed.

Original languageEnglish (US)
Title of host publication10th International Conference of the Learning Sciences
Subtitle of host publicationThe Future of Learning, ICLS 2012 - Proceedings
Pages56-63
Number of pages8
StatePublished - 2012
Event10th International Conference of the Learning Sciences: The Future of Learning, ICLS 2012 - Sydney, NSW, Australia
Duration: Jul 2 2012Jul 6 2012

Publication series

Name10th International Conference of the Learning Sciences: The Future of Learning, ICLS 2012 - Proceedings
Volume1

Other

Other10th International Conference of the Learning Sciences: The Future of Learning, ICLS 2012
CountryAustralia
CitySydney, NSW
Period7/2/127/6/12

ASJC Scopus subject areas

  • Computer Science (miscellaneous)
  • Education

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  • Cite this

    Wise, A. F., Hsiao, Y. T., Marbouti, F., Speer, J., & Perera, N. (2012). Initial validation of "listening" behavior typologies for online discussions using microanalytic case studies. In 10th International Conference of the Learning Sciences: The Future of Learning, ICLS 2012 - Proceedings (pp. 56-63). (10th International Conference of the Learning Sciences: The Future of Learning, ICLS 2012 - Proceedings; Vol. 1).