Investigating the motivational paths of peer production newcomers

Martina Balestra, Coye Cheshire, Ofer Arazy, Oded Nov

    Research output: Chapter in Book/Report/Conference proceedingConference contribution

    Abstract

    Maintaining participation beyond the initial period of engagement is critical for peer production systems. Theory suggests that an increase in motivation is expected with contributors' movement from the community periphery to the core. Less is known, however, about how specific motivations change over time. We fill this gap by focusing on individual motivational paths in the formative periods of engagement, exploring which motivations change and how. We collected data on various instrumental and noninstrumental motivations at two points in study participants' Wikipedia career: when they started editing and again after six months. We found that non-instrumental motivations (including collective and intrinsic motives) decreased significantly over time, in contrast with socially-driven motivations such as norm-oriented motivates which did not change and social motives which increased marginally. The findings offer new insights into newcomers' evolving motivations, with implications for designing and managing peer-production systems.

    Original languageEnglish (US)
    Title of host publicationCHI 2017 - Proceedings of the 2017 ACM SIGCHI Conference on Human Factors in Computing Systems
    Subtitle of host publicationExplore, Innovate, Inspire
    PublisherAssociation for Computing Machinery
    Pages6381-6385
    Number of pages5
    ISBN (Electronic)9781450346559
    DOIs
    StatePublished - May 2 2017
    Event2017 ACM SIGCHI Conference on Human Factors in Computing Systems, CHI 2017 - Denver, United States
    Duration: May 6 2017May 11 2017

    Publication series

    NameConference on Human Factors in Computing Systems - Proceedings
    Volume2017-May

    Other

    Other2017 ACM SIGCHI Conference on Human Factors in Computing Systems, CHI 2017
    CountryUnited States
    CityDenver
    Period5/6/175/11/17

    Keywords

    • Motivation
    • Newcomers
    • Peer production
    • Wikipedia

    ASJC Scopus subject areas

    • Software
    • Human-Computer Interaction
    • Computer Graphics and Computer-Aided Design

    Cite this

    Balestra, M., Cheshire, C., Arazy, O., & Nov, O. (2017). Investigating the motivational paths of peer production newcomers. In CHI 2017 - Proceedings of the 2017 ACM SIGCHI Conference on Human Factors in Computing Systems: Explore, Innovate, Inspire (pp. 6381-6385). (Conference on Human Factors in Computing Systems - Proceedings; Vol. 2017-May). Association for Computing Machinery. https://doi.org/10.1145/3025453.3026057