"It would probably turn into a social faux-pas": Users' and Bystanders' Preferences of Privacy Awareness Mechanisms in Smart Homes

Parth Kirankumar Thakkar, Shijing He, Shiyu Xu, Danny Yuxing Huang, Yaxing Yao

Research output: Chapter in Book/Report/Conference proceedingConference contribution

Abstract

The opaque data practices in smart home devices have raised significant privacy concerns for smart home users and bystanders. One way to learn about the data practices is through privacy-related notifications. However, how to deliver these notifications to users and bystanders and increase their awareness of data practices is not clear. We surveyed 136 users and 123 bystanders to understand their preferences of receiving privacy-related notifications in smart homes. We further collected their responses to four mechanisms that improve privacy awareness (e.g., Data Dashboard) as well as their selections of mechanisms in four different scenarios (e.g., friend visiting). Our results showed the pros and cons of each privacy awareness mechanism, e.g., Data Dashboard can help reduce bystanders' dependence on users. We also found some unique benefits of each mechanism (e.g., Ambient Light could provide unobtrusive privacy awareness). We summarized four key design dimensions for future privacy awareness mechanisms design.

Original languageEnglish (US)
Title of host publicationCHI 2022 - Proceedings of the 2022 CHI Conference on Human Factors in Computing Systems
PublisherAssociation for Computing Machinery
ISBN (Electronic)9781450391573
DOIs
StatePublished - Apr 29 2022
Event2022 CHI Conference on Human Factors in Computing Systems, CHI 2022 - Virtual, Online, United States
Duration: Apr 30 2022May 5 2022

Publication series

NameConference on Human Factors in Computing Systems - Proceedings

Conference

Conference2022 CHI Conference on Human Factors in Computing Systems, CHI 2022
Country/TerritoryUnited States
CityVirtual, Online
Period4/30/225/5/22

Keywords

  • Bystanders
  • Multi-Stakeholder
  • Notifications
  • Privacy
  • Privacy Awareness
  • Smart Homes

ASJC Scopus subject areas

  • Human-Computer Interaction
  • Computer Graphics and Computer-Aided Design
  • Software

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