Learning from marginalized users: Reciprocity in HCI4D

Susan P. Wyche, Elisa Oreglia, Morgan G. Ames, Christopher Hoadley, Aditya Johri, Phoebe Sengers, Charles Steinfield

Research output: Chapter in Book/Report/Conference proceedingConference contribution

Abstract

Users in the developing world continue to appropriate information and communication technologies (ICTs) in pioneering ways resulting in innovations such as M-Pesa, the popular mobile money transfer system developed in Kenya. M-Pesa's success demonstrates the emergence of user-centered innovative applications in resource-constrained settings. The goals of our workshop are twofold: 1) to uncover more of these examples and 2) to discuss how they can influence design in developed countries.

Original languageEnglish (US)
Title of host publicationCSCW'12 - Proceedings of the ACM 2012 Conference on Computer Supported Cooperative Work Companion
Pages27-28
Number of pages2
DOIs
StatePublished - 2012
EventACM 2012 Conference on Computer Supported Cooperative Work Companion, CSCW'12 - Seattle, WA, United States
Duration: Feb 11 2012Feb 15 2012

Publication series

NameProceedings of the ACM Conference on Computer Supported Cooperative Work, CSCW

Other

OtherACM 2012 Conference on Computer Supported Cooperative Work Companion, CSCW'12
Country/TerritoryUnited States
CitySeattle, WA
Period2/11/122/15/12

Keywords

  • design and innovation
  • hci4d
  • marginalized users

ASJC Scopus subject areas

  • Software
  • Human-Computer Interaction
  • Computer Networks and Communications

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