Learning from marginalized users: Reciprocity in HCI4D

Susan P. Wyche, Elisa Oreglia, Morgan G. Ames, Christopher Hoadley, Aditya Johri, Phoebe Sengers, Charles Steinfield

Research output: Chapter in Book/Report/Conference proceedingConference contribution

Abstract

Users in the developing world continue to appropriate information and communication technologies (ICTs) in pioneering ways resulting in innovations such as M-Pesa, the popular mobile money transfer system developed in Kenya. M-Pesa's success demonstrates the emergence of user-centered innovative applications in resource-constrained settings. The goals of our workshop are twofold: 1) to uncover more of these examples and 2) to discuss how they can influence design in developed countries.

Original languageEnglish (US)
Title of host publicationCSCW'12 - Proceedings of the ACM 2012 Conference on Computer Supported Cooperative Work Companion
Pages27-28
Number of pages2
DOIs
StatePublished - 2012
EventACM 2012 Conference on Computer Supported Cooperative Work Companion, CSCW'12 - Seattle, WA, United States
Duration: Feb 11 2012Feb 15 2012

Publication series

NameProceedings of the ACM Conference on Computer Supported Cooperative Work, CSCW

Other

OtherACM 2012 Conference on Computer Supported Cooperative Work Companion, CSCW'12
CountryUnited States
CitySeattle, WA
Period2/11/122/15/12

Keywords

  • design and innovation
  • hci4d
  • marginalized users

ASJC Scopus subject areas

  • Software
  • Human-Computer Interaction
  • Computer Networks and Communications

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