Negativity drives online news consumption

Claire E. Robertson, Nicolas Pröllochs, Kaoru Schwarzenegger, Philip Pärnamets, Jay J. Van Bavel, Stefan Feuerriegel

Research output: Contribution to journalArticlepeer-review

Abstract

Online media is important for society in informing and shaping opinions, hence raising the question of what drives online news consumption. Here we analyse the causal effect of negative and emotional words on news consumption using a large online dataset of viral news stories. Specifically, we conducted our analyses using a series of randomized controlled trials (N = 22,743). Our dataset comprises ~105,000 different variations of news stories from Upworthy.com that generated ∼5.7 million clicks across more than 370 million overall impressions. Although positive words were slightly more prevalent than negative words, we found that negative words in news headlines increased consumption rates (and positive words decreased consumption rates). For a headline of average length, each additional negative word increased the click-through rate by 2.3%. Our results contribute to a better understanding of why users engage with online media.

Original languageEnglish (US)
Pages (from-to)812-822
Number of pages11
JournalNature human behaviour
Volume7
Issue number5
DOIs
StatePublished - May 2023

ASJC Scopus subject areas

  • Social Psychology
  • Experimental and Cognitive Psychology
  • Behavioral Neuroscience

Fingerprint

Dive into the research topics of 'Negativity drives online news consumption'. Together they form a unique fingerprint.

Cite this