Not all errors are created equal: Factors that impact acceptance of an indoor navigation aid for the blind

Ali Abdolrahmani, William Easley, Michele A. Williams, Erick Ronquillo, Stacy Branham, Tiffany Chen, Amy Hurst

Research output: Chapter in Book/Report/Conference proceedingConference contribution

Abstract

Large indoor spaces continue to pose challenges to independent navigation for people who are blind. Unfortunately, assistive technologies designed to support indoor navigation frequently make errors that are technically difficult or impossible to eliminate. We conducted a study to explore whether there are strategic ways designers can minimize the impact of inevitable errors on user experience. This paper summarizes an online survey of 41 blind individuals regarding their projected acceptance to three types of errors expected of these devices. We found that some errors were more acceptable than others. Factors that impacted results included the error type and the social/environmental setting.

Original languageEnglish (US)
Title of host publicationASSETS 2016 - Proceedings of the 18th International ACM SIGACCESS Conference on Computers and Accessibility
PublisherAssociation for Computing Machinery, Inc
Pages301-302
Number of pages2
ISBN (Electronic)9781450341240
DOIs
StatePublished - Oct 23 2016
Event18th International ACM SIGACCESS Conference on Computers and Accessibility, ASSETS 2016 - Reno, United States
Duration: Oct 24 2016Oct 26 2016

Publication series

NameASSETS 2016 - Proceedings of the 18th International ACM SIGACCESS Conference on Computers and Accessibility

Conference

Conference18th International ACM SIGACCESS Conference on Computers and Accessibility, ASSETS 2016
CountryUnited States
CityReno
Period10/24/1610/26/16

Keywords

  • Acceptance
  • Assistive technology
  • Blindness
  • Errors
  • Navigation

ASJC Scopus subject areas

  • Computer Networks and Communications
  • Human-Computer Interaction
  • Hardware and Architecture
  • Software

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  • Cite this

    Abdolrahmani, A., Easley, W., Williams, M. A., Ronquillo, E., Branham, S., Chen, T., & Hurst, A. (2016). Not all errors are created equal: Factors that impact acceptance of an indoor navigation aid for the blind. In ASSETS 2016 - Proceedings of the 18th International ACM SIGACCESS Conference on Computers and Accessibility (pp. 301-302). (ASSETS 2016 - Proceedings of the 18th International ACM SIGACCESS Conference on Computers and Accessibility). Association for Computing Machinery, Inc. https://doi.org/10.1145/2982142.2982210