Process Management in Local Government Shared Services Centres - From An Inventory of Shared Service Processes to SLA Designing

Alicja Reuben, Pawel Modrzynski, Robert Kraszewski

Research output: Contribution to journal › Article › peer-review

Original language	English (US)
Journal	Acta Sciences Politicae Oeconomia
Volume	17
Issue number	3
State	Published - 2018

Cite this

@article{ac6fac5621d84aa99d5bbd99d0d3cba4,

title = "Process Management in Local Government Shared Services Centres - From An Inventory of Shared Service Processes to SLA Designing",

author = "Alicja Reuben and Pawel Modrzynski and Robert Kraszewski",

year = "2018",

language = "English (US)",

volume = "17",

journal = "Acta Sciences Politicae Oeconomia",

number = "3",

}