Quality control of the M/G/1 queue

Lie Fern Hsu, Charles S. Tapiero

Research output: Contribution to journalArticlepeer-review


In this paper, we provide a conceptual framework for quality control in (queueing) manufacturing facilities. Specific results relating to the M/G/1 queue are derived. Two cases are distinguished: open-loop and closed-loop quality control. The open-loop quality control is an off-line inspection procedure, while the closed-loop quality control is an on-line and state dependent (such as the queue length) inspection procedure. For both cases, numerical examples are treated which highlight the mutual dependence of quality and quantity related issues in the design of unreliable production systems.

Original languageEnglish (US)
Pages (from-to)88-100
Number of pages13
JournalEuropean Journal of Operational Research
Issue number1
StatePublished - Sep 5 1989


  • M/G/1 queue
  • Quality control
  • closed-loop quality control
  • continuous sampling plan
  • open-loop quality control

ASJC Scopus subject areas

  • General Computer Science
  • Modeling and Simulation
  • Management Science and Operations Research
  • Information Systems and Management


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