Racial and ethnic disparities in health: A view from the South Bronx

Sue A. Kaplan, Neil S. Calman, Maxine Golub, Joyce H. Davis, Charmaine Ruddock, John Billings

Research output: Contribution to journalArticlepeer-review


This study seeks to understand the perspective of Black and Hispanic/Latino residents of the South Bronx, New York, on the causes of persistent racial and ethnic disparities in health outcomes. In particular, it focuses on how people who live in this community perceive and interact with the health care system. Findings from 9 focus groups with 110 participants revealed a deep and pervasive distrust of the health care system and a sense of being disrespected, exacerbated by difficulties that patients experience in communicating with their providers. The paper suggests how health care institutions might respond to these perceptions.

Original languageEnglish (US)
Pages (from-to)116-127
Number of pages12
JournalJournal of health care for the poor and underserved
Issue number1
StatePublished - Feb 2006


  • Community-based participatory research
  • Health disparities
  • Qualitative research
  • Trust

ASJC Scopus subject areas

  • Public Health, Environmental and Occupational Health


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