TY - GEN
T1 - Service absorptive capacity
T2 - Portland International Center for Management of Engineering and Technology - Technology Management for Global Economic Growth, PICMET '10
AU - Jimenez, Bertha
AU - Angelov, Bojan
AU - Rao, Bharat
PY - 2010
Y1 - 2010
N2 - The concept of absorptive capacity has been part of the strategy and innovation discourse for a few decades. As industry and business practices have evolved, so has the understanding of the mechanisms responsible for developing and growing the absorptive capacity of contemporary organizations. In this paper, we trace the evolution of this concept and its operationalization and measurement. We particularly investigate how absorptive capacity can be used as a potential anchor of innovation research in service industries. We suggested the conceptualization of a service absorptive capacity (SACAP) and propose different measures that could aid to this conceptualization. We also provide an alternative to the predominant focus on functional characteristics and research and development practices in innovation studies to date.
AB - The concept of absorptive capacity has been part of the strategy and innovation discourse for a few decades. As industry and business practices have evolved, so has the understanding of the mechanisms responsible for developing and growing the absorptive capacity of contemporary organizations. In this paper, we trace the evolution of this concept and its operationalization and measurement. We particularly investigate how absorptive capacity can be used as a potential anchor of innovation research in service industries. We suggested the conceptualization of a service absorptive capacity (SACAP) and propose different measures that could aid to this conceptualization. We also provide an alternative to the predominant focus on functional characteristics and research and development practices in innovation studies to date.
UR - http://www.scopus.com/inward/record.url?scp=78549263015&partnerID=8YFLogxK
UR - http://www.scopus.com/inward/citedby.url?scp=78549263015&partnerID=8YFLogxK
M3 - Conference contribution
AN - SCOPUS:78549263015
SN - 1890843229
SN - 9781890843229
T3 - PICMET '10 - Portland International Center for Management of Engineering and Technology, Proceedings - Technology Management for Global Economic Growth
SP - 2937
EP - 2949
BT - PICMET '10 - Portland International Center for Management of Engineering and Technology, Proceedings - Technology Management for Global Economic Growth
Y2 - 18 July 2010 through 22 July 2010
ER -