Software agents and user autonomy

Batya Friedman; Helen Nissenbaum

doi:10.1145/267658.267772

Software agents and user autonomy

Batya Friedman, Helen Nissenbaum

Media, Culture & Communication

Research output: Contribution to conference › Paper › peer-review

Abstract

Software agents comprise a new area for research and soon will be embedded and ubiquitous in modern computing systems. In this formative phase, it is important to develop comprehensive measures of excellence for evaluation. To criteria in the literature - competence, completeness, correctness, efficiency, reliability, and trust - we propose as an essential complement: user autonomy. In this paper we: (1) provide a definition and rationale for user autonomy in relation to software agents; (2) describe a framework for understanding how user autonomy can be promoted or undermined through the design of software agents; and (3) consider justifiable limitations on user autonomy.

Original language	English (US)
Pages	466-469
Number of pages	4
DOIs	https://doi.org/10.1145/267658.267772
State	Published - 1997
Event	Proceedings of the 1997 1st International Conference on Autonomous Agents - Marina del Rey, CA, USA Duration: Feb 5 1997 → Feb 8 1997

Other

Other	Proceedings of the 1997 1st International Conference on Autonomous Agents
City	Marina del Rey, CA, USA
Period	2/5/97 → 2/8/97

ASJC Scopus subject areas

General Engineering

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10.1145/267658.267772

Cite this

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author = "Batya Friedman and Helen Nissenbaum",

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note = "Proceedings of the 1997 1st International Conference on Autonomous Agents ; Conference date: 05-02-1997 Through 08-02-1997",

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Software agents and user autonomy

Abstract

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