Software agents and user autonomy

Batya Friedman, Helen Nissenbaum

Research output: Contribution to conferencePaper

Abstract

Software agents comprise a new area for research and soon will be embedded and ubiquitous in modern computing systems. In this formative phase, it is important to develop comprehensive measures of excellence for evaluation. To criteria in the literature - competence, completeness, correctness, efficiency, reliability, and trust - we propose as an essential complement: user autonomy. In this paper we: (1) provide a definition and rationale for user autonomy in relation to software agents; (2) describe a framework for understanding how user autonomy can be promoted or undermined through the design of software agents; and (3) consider justifiable limitations on user autonomy.

Original languageEnglish (US)
Pages466-469
Number of pages4
StatePublished - Jan 1 1997
EventProceedings of the 1997 1st International Conference on Autonomous Agents - Marina del Rey, CA, USA
Duration: Feb 5 1997Feb 8 1997

Other

OtherProceedings of the 1997 1st International Conference on Autonomous Agents
CityMarina del Rey, CA, USA
Period2/5/972/8/97

ASJC Scopus subject areas

  • Engineering(all)

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    Friedman, B., & Nissenbaum, H. (1997). Software agents and user autonomy. 466-469. Paper presented at Proceedings of the 1997 1st International Conference on Autonomous Agents, Marina del Rey, CA, USA, .