Sotto voce: Facilitating social learning in a historic house

Margaret H. Szymanski; Paul M. Aoki; Rebecca E. Grinter; Amy Hurst; James D. Thornton; Allison Woodruff

doi:10.1007/s10606-007-9067-y

Sotto voce: Facilitating social learning in a historic house

Margaret H. Szymanski, Paul M. Aoki, Rebecca E. Grinter, Amy Hurst, James D. Thornton, Allison Woodruff

Research output: Contribution to journal › Article › peer-review

Abstract

This study examines visitors' use of two different electronic guidebook prototypes, the second an iteration of the first, that were developed to support social interaction between companions as they tour a historic house. Three studies were conducted in which paired visitors' social interactions were video- and audio-recorded for analysis. Using conversation analysis, the data from the use of prototype 1 and prototype 2 were compared. It was found that audio delivery methods were consequential to the ways in which visitors structurally organized their social activity. Further, the availability of structural opportunities for social interaction between visitors has implications for the ways in which the learning process occurs in museum settings.

Original language	English (US)
Pages (from-to)	5-34
Number of pages	30
Journal	Computer Supported Cooperative Work
Volume	17
Issue number	1
DOIs	https://doi.org/10.1007/s10606-007-9067-y
State	Published - Feb 2008

Keywords

Conversation analysis
Electronic guidebook
Historic house
Informal learning
Museum

ASJC Scopus subject areas

General Computer Science

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10.1007/s10606-007-9067-y

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title = "Sotto voce: Facilitating social learning in a historic house",

abstract = "This study examines visitors' use of two different electronic guidebook prototypes, the second an iteration of the first, that were developed to support social interaction between companions as they tour a historic house. Three studies were conducted in which paired visitors' social interactions were video- and audio-recorded for analysis. Using conversation analysis, the data from the use of prototype 1 and prototype 2 were compared. It was found that audio delivery methods were consequential to the ways in which visitors structurally organized their social activity. Further, the availability of structural opportunities for social interaction between visitors has implications for the ways in which the learning process occurs in museum settings.",

keywords = "Conversation analysis, Electronic guidebook, Historic house, Informal learning, Museum",

author = "Szymanski, {Margaret H.} and Aoki, {Paul M.} and Grinter, {Rebecca E.} and Amy Hurst and Thornton, {James D.} and Allison Woodruff",

note = "Funding Information: We are deeply grateful to Tom Rogers and Anne Taylor of Filoli Center for their assistance with this project. We also thank Tom for his perceptive comments on the design of the prototype; Bob Moore, Mark Newman, Morgan Price, Peter Putz, Terkel Skaarup, Ian Smith, Michaele Smith, Erik Vinkhuyzen, and Marilyn Whalen for helpful insights; Maribeth Back for assistance in recording the Study 1 audio clips; and Shane Nye for editing the Study 2 audio and video data. Amy Hurst performed this work during two internships from the College of Computing, Georgia Institute of Technology. This work was funded by the Computer Science Laboratory of the Palo Alto Research Center.",

year = "2008",

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doi = "10.1007/s10606-007-9067-y",

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AU - Hurst, Amy

AU - Thornton, James D.

AU - Woodruff, Allison

N1 - Funding Information: We are deeply grateful to Tom Rogers and Anne Taylor of Filoli Center for their assistance with this project. We also thank Tom for his perceptive comments on the design of the prototype; Bob Moore, Mark Newman, Morgan Price, Peter Putz, Terkel Skaarup, Ian Smith, Michaele Smith, Erik Vinkhuyzen, and Marilyn Whalen for helpful insights; Maribeth Back for assistance in recording the Study 1 audio clips; and Shane Nye for editing the Study 2 audio and video data. Amy Hurst performed this work during two internships from the College of Computing, Georgia Institute of Technology. This work was funded by the Computer Science Laboratory of the Palo Alto Research Center.

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KW - Electronic guidebook

KW - Historic house

KW - Informal learning

KW - Museum

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Sotto voce: Facilitating social learning in a historic house

Abstract

Keywords

ASJC Scopus subject areas

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