"That really pushes my buttons": Designing bullying and harassment training for the Workplace

Rosanna Bellini, Patrick Olivier, Rob Comber

    Research output: Chapter in Book/Report/Conference proceedingConference contribution

    Abstract

    Workplace bullying and harassment have been identified as two of the most concerning silent and unseen occupational hazards of the 21st century. The design of bespoke training addressing domain-specific job roles and relations presents a particular challenge. Using the concept of data-in-place where data is understood as being bound and produced by a particular place, this paper describes how locally-situated accounts can be used to engage employees in workplacespecific training seminars. Using higher education as a case study, we describe a four-stage design process for future training efforts: (1) in-depth interviews for further understanding of bullying and harassment; (2) design of digital probes for capturing contextual data; (3) probe deployment and subsequent data analysis; (4) data-driven discussion-based seminars. We outline the potential for digital probes in promoting the denormalization of toxic workplace cultures, considerations for novel sensitive data governance models, and the discussion of data-in-place's temporal dimension.

    Original languageEnglish (US)
    Title of host publicationCHI 2018 - Extended Abstracts of the 2018 CHI Conference on Human Factors in Computing Systems
    Subtitle of host publicationEngage with CHI
    PublisherAssociation for Computing Machinery
    ISBN (Electronic)9781450356206, 9781450356213
    DOIs
    StatePublished - Apr 20 2018
    Event2018 CHI Conference on Human Factors in Computing Systems, CHI 2018 - Montreal, Canada
    Duration: Apr 21 2018Apr 26 2018

    Publication series

    NameConference on Human Factors in Computing Systems - Proceedings
    Volume2018-April

    Other

    Other2018 CHI Conference on Human Factors in Computing Systems, CHI 2018
    Country/TerritoryCanada
    CityMontreal
    Period4/21/184/26/18

    Keywords

    • Datain-place
    • Training
    • Workplace bullying
    • Workplace harassment

    ASJC Scopus subject areas

    • Software
    • Human-Computer Interaction
    • Computer Graphics and Computer-Aided Design

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