TY - JOUR
T1 - The journey toward intercultural sensitivity
T2 - A non-linear process
AU - Bourjolly, Joretha N.
AU - Sands, Roberta G.
AU - Solomon, Phyllis
AU - Stanhope, Victoria
AU - Pernell-Arnold, Anita
AU - Finley, Laurene
N1 - Funding Information:
The authors acknowledge that support for this paper was provided by a grant from the Substance Abuse and Mental Health Services Administration.
Funding Information:
The program, Partners Reaching to Improve Multicultural Effectiveness (PRIME), is funded by the Substance Abuse and Mental Health Services Administration as a Multicultural Workforce Training program. PRIME is a statewide intensive training course in Pennsylvania, which aims to reduce culturally based disparities in the provision of mental health services. Trainees attended two consecutive all-day sessions for nine months in which they were presented content on such topics as worldviews, specific cultures and ethnicities, communication styles, oppression and racism, and managing discrimination, diagnosis and assessment, treatment/rehabilitation/recovery planning, groups and social network support. Training goals were targeted toward improving participants’ awareness, knowledge, and skills as culturally competent mental health service providers. The training had both didactic and experiential components with opportunities to examine one’s own culture and the culture of others.
PY - 2005
Y1 - 2005
N2 - This paper reports on the use of Milton Bennett's Developmental Model of Intercultural Sensitivity (DMIS) to analyze logs that were submitted by mental health service providers who participated in an intensive training program on intercultural competency. Program participants wrote eight monthly reflective logs about cultural experiences that occurred between training sessions. The categories of intercultural sensitivity described in the DMIS were used as the basis for coding log entries. The findings over the 10-month training period show that the development of intercultural sensitivity is, for the most part, a non-linear process in which one makes intermittent reversions to earlier levels and moves forward in spurts. After offering examples of non-linear and linear patterns in the logs, the paper discusses possible explanations for the findings and the challenges of coding according to the Bennett Model. Implications for intercultural competency education and training programs and their evaluation are proposed.
AB - This paper reports on the use of Milton Bennett's Developmental Model of Intercultural Sensitivity (DMIS) to analyze logs that were submitted by mental health service providers who participated in an intensive training program on intercultural competency. Program participants wrote eight monthly reflective logs about cultural experiences that occurred between training sessions. The categories of intercultural sensitivity described in the DMIS were used as the basis for coding log entries. The findings over the 10-month training period show that the development of intercultural sensitivity is, for the most part, a non-linear process in which one makes intermittent reversions to earlier levels and moves forward in spurts. After offering examples of non-linear and linear patterns in the logs, the paper discusses possible explanations for the findings and the challenges of coding according to the Bennett Model. Implications for intercultural competency education and training programs and their evaluation are proposed.
KW - Education
KW - Intercultural competence
KW - Intercultural sensitivity
KW - Training
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U2 - 10.1300/J051v14n03_03
DO - 10.1300/J051v14n03_03
M3 - Article
AN - SCOPUS:33750392651
SN - 1531-3204
VL - 14
SP - 41
EP - 62
JO - Journal of Ethnic and Cultural Diversity in Social Work
JF - Journal of Ethnic and Cultural Diversity in Social Work
IS - 3-4
ER -