Abstract
In this chapter we first highlight the pressing supply chain management issues plaguing the US healthcare. Because hospitals play a critical role in the healthcare ecosystem and continuous improvement, quality leadership, teamwork, andsupplier relations are key factors in managing healthcare quality, hospitals are at the center of our research. Proceeding with a conceptual representation of a typical US hospital supply chain in mind, we offer a conceptual framework depicting hospital quality management practices and quality performance. Finally, we discuss two major emergent concerns and research areas in healthcare - population health management and managing stressful environments in healthcare - and offer our insights drawn from quality management in the context of the US healthcare supply chain.
| Original language | English (US) |
|---|---|
| Title of host publication | The Palgrave Handbook of Supply Chain Management |
| Publisher | Springer International Publishing |
| Pages | 443-464 |
| Number of pages | 22 |
| ISBN (Electronic) | 9783031198847 |
| ISBN (Print) | 9783031198830 |
| DOIs | |
| State | Published - Feb 1 2024 |
Keywords
- Core processes
- Healthcare supply chain
- Patient-centric hospital
- Population health management
- Quality outcomes
- Stressful healthcare environment
ASJC Scopus subject areas
- General Economics, Econometrics and Finance
- General Business, Management and Accounting