TY - JOUR
T1 - Turbulent stability of emergent roles
T2 - The dualistic nature of self-organizing knowledge coproduction
AU - Arazy, Ofer
AU - Daxenberger, Johannes
AU - Lifshitz-Assaf, Hila
AU - Nov, Oded
AU - Gurevych, Iryna
N1 - Funding Information:
Esquema para la actualización de Ontologías de Competencias en base al Procesamiento del Lenguaje Natural y la Minería Semántica
Funding Information:
competencias en los perfiles laborales y académicos, basado en la combinación de técnicas de Procesamiento del Lenguaje Natural (PLN),Minería Semántica y Aprendizaje Ontológico, las cuales permiten crear e integrar modelos semánticos, para representar y usar las competencias. En los siguientes apartados se presenta la propuesta, que se basa en la extracción y clasificación de instancias de competencias basada en patrones, mediante técnicas de recuperación de información, tesauros y algoritmos de aprendizaje; y, finalmente, la población de ontologías de competencias con las instancias extraídas. Para ello, se propone una arquitectura que, entre otras cosas, permite la actualización de ontologías de competencias, la cual resuelve el problema de ambigüedad lingüística y semántica que se presenta en la búsqueda de competencias desde información en español.
Publisher Copyright:
© 2016 INFORMS.
PY - 2016
Y1 - 2016
N2 - Increasingly, new forms of organizing for knowledge production are built around self-organizing coproduction community models with ambiguous role definitions. Current theories struggle to explain how high-quality knowledge is developed in these settings and how participants self-organize in the absence of role definitions, traditional organizational controls, or formal coordination mechanisms. In this article, we engage the puzzle by investigating the temporal dynamics underlying emergent roles on individual and organizational levels. Comprised of a multilevel large-scale empirical study of Wikipedia stretching over a decade, our study investigates emergent roles in terms of prototypical activity patterns that organically emerge from individuals' knowledge production actions. Employing a stratified sample of 1,000 Wikipedia articles, we tracked 200,000 distinct participants and 700,000 coproduction activities, and recorded each activity's type. We found that participants' role-taking behavior is turbulent across roles, with substantial flow in and out of coproduction work. Our findings at the organizational level, however, show that work is organized around a highly stable set of emergent roles, despite the absence of traditional stabilizing mechanisms such as predefined work procedures or role expectations. This dualism in emergent work is conceptualized as "turbulent stability." We attribute the stabilizing factor to the artifact-centric production process and present evidence to illustrate the mutual adjustment of role taking according to the artifact's needs and stage. We discuss the importance of the affordances of Wikipedia in enabling such tacit coordination. This study advances our theoretical understanding of the nature of emergent roles and self-organizing knowledge coproduction. We discuss the implications for custodians of online communities as well as for managers of firms engaging in self-organized knowledge collaboration.
AB - Increasingly, new forms of organizing for knowledge production are built around self-organizing coproduction community models with ambiguous role definitions. Current theories struggle to explain how high-quality knowledge is developed in these settings and how participants self-organize in the absence of role definitions, traditional organizational controls, or formal coordination mechanisms. In this article, we engage the puzzle by investigating the temporal dynamics underlying emergent roles on individual and organizational levels. Comprised of a multilevel large-scale empirical study of Wikipedia stretching over a decade, our study investigates emergent roles in terms of prototypical activity patterns that organically emerge from individuals' knowledge production actions. Employing a stratified sample of 1,000 Wikipedia articles, we tracked 200,000 distinct participants and 700,000 coproduction activities, and recorded each activity's type. We found that participants' role-taking behavior is turbulent across roles, with substantial flow in and out of coproduction work. Our findings at the organizational level, however, show that work is organized around a highly stable set of emergent roles, despite the absence of traditional stabilizing mechanisms such as predefined work procedures or role expectations. This dualism in emergent work is conceptualized as "turbulent stability." We attribute the stabilizing factor to the artifact-centric production process and present evidence to illustrate the mutual adjustment of role taking according to the artifact's needs and stage. We discuss the importance of the affordances of Wikipedia in enabling such tacit coordination. This study advances our theoretical understanding of the nature of emergent roles and self-organizing knowledge coproduction. We discuss the implications for custodians of online communities as well as for managers of firms engaging in self-organized knowledge collaboration.
KW - Artifact-centric
KW - Boundary infrastructure
KW - Coproduction
KW - Emergent roles
KW - Mobility
KW - Online production communities
KW - Stability
KW - Wikipedia
UR - http://www.scopus.com/inward/record.url?scp=85010392518&partnerID=8YFLogxK
UR - http://www.scopus.com/inward/citedby.url?scp=85010392518&partnerID=8YFLogxK
U2 - 10.1287/isre.2016.0647
DO - 10.1287/isre.2016.0647
M3 - Article
AN - SCOPUS:85010392518
SN - 1047-7047
VL - 27
SP - 792
EP - 812
JO - Information Systems Research
JF - Information Systems Research
IS - 4
ER -