Abstract
According to the United States Census Bureau, approximately 3.1 million high school students have part time jobs. However, little is known about how youth use communication tools in professional work environments. In this paper, we present preliminary findings from an investigation into how youth employed in a 3D print shop use Slack, a popular workplace communication tool. We focus on qualitative data collected during the print shop’s first year of operation. We provide insight into some of the challenges faced by youth employees while configuring Slack on their devices, and some of the ways that youth needed to adapt into being proactive and responsive in the workspace. These early findings suggest that despite being digital natives with prior experience communicating online, transitioning to Slack was not an entirely natural process. These findings will be used to inform a deeper investigation into the usage of Slack by youth working in technical jobs.
| Original language | English (US) |
|---|---|
| Title of host publication | CSCW 2018 Companion - Companion of the 2018 ACM Conference on Computer Supported Cooperative Work and Social Computing |
| Publisher | Association for Computing Machinery |
| Pages | 221-224 |
| Number of pages | 4 |
| ISBN (Electronic) | 9781450360180 |
| DOIs | |
| State | Published - Oct 30 2018 |
| Event | 21st ACM Conference on Computer-Supported Cooperative Work and Social Computing, CSCW 2018 - Jersey City, United States Duration: Nov 3 2018 → Nov 7 2018 |
Publication series
| Name | Proceedings of the ACM Conference on Computer Supported Cooperative Work, CSCW |
|---|
Conference
| Conference | 21st ACM Conference on Computer-Supported Cooperative Work and Social Computing, CSCW 2018 |
|---|---|
| Country | United States |
| City | Jersey City |
| Period | 11/3/18 → 11/7/18 |
Fingerprint
Keywords
- After-school employment
- Slack
- Youth
- Youth employment
ASJC Scopus subject areas
- Software
- Computer Networks and Communications
- Human-Computer Interaction
Cite this
Understanding how youth employees use slack. / Easley, William; McCoy, Darius; Grimes, Shawn; Grimes, Steph; Hamidi, Foad; Lutters, Wayne G.; Hurst, Amy.
CSCW 2018 Companion - Companion of the 2018 ACM Conference on Computer Supported Cooperative Work and Social Computing. Association for Computing Machinery, 2018. p. 221-224 (Proceedings of the ACM Conference on Computer Supported Cooperative Work, CSCW).Research output: Chapter in Book/Report/Conference proceeding › Conference contribution
}
TY - GEN
T1 - Understanding how youth employees use slack
AU - Easley, William
AU - McCoy, Darius
AU - Grimes, Shawn
AU - Grimes, Steph
AU - Hamidi, Foad
AU - Lutters, Wayne G.
AU - Hurst, Amy
PY - 2018/10/30
Y1 - 2018/10/30
N2 - According to the United States Census Bureau, approximately 3.1 million high school students have part time jobs. However, little is known about how youth use communication tools in professional work environments. In this paper, we present preliminary findings from an investigation into how youth employed in a 3D print shop use Slack, a popular workplace communication tool. We focus on qualitative data collected during the print shop’s first year of operation. We provide insight into some of the challenges faced by youth employees while configuring Slack on their devices, and some of the ways that youth needed to adapt into being proactive and responsive in the workspace. These early findings suggest that despite being digital natives with prior experience communicating online, transitioning to Slack was not an entirely natural process. These findings will be used to inform a deeper investigation into the usage of Slack by youth working in technical jobs.
AB - According to the United States Census Bureau, approximately 3.1 million high school students have part time jobs. However, little is known about how youth use communication tools in professional work environments. In this paper, we present preliminary findings from an investigation into how youth employed in a 3D print shop use Slack, a popular workplace communication tool. We focus on qualitative data collected during the print shop’s first year of operation. We provide insight into some of the challenges faced by youth employees while configuring Slack on their devices, and some of the ways that youth needed to adapt into being proactive and responsive in the workspace. These early findings suggest that despite being digital natives with prior experience communicating online, transitioning to Slack was not an entirely natural process. These findings will be used to inform a deeper investigation into the usage of Slack by youth working in technical jobs.
KW - After-school employment
KW - Slack
KW - Youth
KW - Youth employment
UR - http://www.scopus.com/inward/record.url?scp=85058069797&partnerID=8YFLogxK
UR - http://www.scopus.com/inward/citedby.url?scp=85058069797&partnerID=8YFLogxK
U2 - 10.1145/3272973.3274060
DO - 10.1145/3272973.3274060
M3 - Conference contribution
T3 - Proceedings of the ACM Conference on Computer Supported Cooperative Work, CSCW
SP - 221
EP - 224
BT - CSCW 2018 Companion - Companion of the 2018 ACM Conference on Computer Supported Cooperative Work and Social Computing
PB - Association for Computing Machinery
ER -