TY - GEN
T1 - Understanding how youth employees use slack
AU - Easley, William
AU - McCoy, Darius
AU - Grimes, Shawn
AU - Grimes, Steph
AU - Hamidi, Foad
AU - Lutters, Wayne G.
AU - Hurst, Amy
N1 - Publisher Copyright:
Copyright held by the owner/author(s).
PY - 2018/10/30
Y1 - 2018/10/30
N2 - According to the United States Census Bureau, approximately 3.1 million high school students have part time jobs. However, little is known about how youth use communication tools in professional work environments. In this paper, we present preliminary findings from an investigation into how youth employed in a 3D print shop use Slack, a popular workplace communication tool. We focus on qualitative data collected during the print shop’s first year of operation. We provide insight into some of the challenges faced by youth employees while configuring Slack on their devices, and some of the ways that youth needed to adapt into being proactive and responsive in the workspace. These early findings suggest that despite being digital natives with prior experience communicating online, transitioning to Slack was not an entirely natural process. These findings will be used to inform a deeper investigation into the usage of Slack by youth working in technical jobs.
AB - According to the United States Census Bureau, approximately 3.1 million high school students have part time jobs. However, little is known about how youth use communication tools in professional work environments. In this paper, we present preliminary findings from an investigation into how youth employed in a 3D print shop use Slack, a popular workplace communication tool. We focus on qualitative data collected during the print shop’s first year of operation. We provide insight into some of the challenges faced by youth employees while configuring Slack on their devices, and some of the ways that youth needed to adapt into being proactive and responsive in the workspace. These early findings suggest that despite being digital natives with prior experience communicating online, transitioning to Slack was not an entirely natural process. These findings will be used to inform a deeper investigation into the usage of Slack by youth working in technical jobs.
KW - After-school employment
KW - Slack
KW - Youth
KW - Youth employment
UR - http://www.scopus.com/inward/record.url?scp=85058069797&partnerID=8YFLogxK
UR - http://www.scopus.com/inward/citedby.url?scp=85058069797&partnerID=8YFLogxK
U2 - 10.1145/3272973.3274060
DO - 10.1145/3272973.3274060
M3 - Conference contribution
AN - SCOPUS:85058069797
T3 - Proceedings of the ACM Conference on Computer Supported Cooperative Work, CSCW
SP - 221
EP - 224
BT - CSCW 2018 Companion - Companion of the 2018 ACM Conference on Computer Supported Cooperative Work and Social Computing
PB - Association for Computing Machinery
T2 - 21st ACM Conference on Computer-Supported Cooperative Work and Social Computing, CSCW 2018
Y2 - 3 November 2018 through 7 November 2018
ER -