Understanding how youth employees use slack

William Easley; Darius McCoy; Shawn Grimes; Steph Grimes; Foad Hamidi; Wayne G. Lutters; Amy Hurst

doi:10.1145/3272973.3274060

Understanding how youth employees use slack

William Easley, Darius McCoy, Shawn Grimes, Steph Grimes, Foad Hamidi, Wayne G. Lutters, Amy Hurst

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution

Abstract

According to the United States Census Bureau, approximately 3.1 million high school students have part time jobs. However, little is known about how youth use communication tools in professional work environments. In this paper, we present preliminary findings from an investigation into how youth employed in a 3D print shop use Slack, a popular workplace communication tool. We focus on qualitative data collected during the print shop’s first year of operation. We provide insight into some of the challenges faced by youth employees while configuring Slack on their devices, and some of the ways that youth needed to adapt into being proactive and responsive in the workspace. These early findings suggest that despite being digital natives with prior experience communicating online, transitioning to Slack was not an entirely natural process. These findings will be used to inform a deeper investigation into the usage of Slack by youth working in technical jobs.

Original language	English (US)
Title of host publication	CSCW 2018 Companion - Companion of the 2018 ACM Conference on Computer Supported Cooperative Work and Social Computing
Publisher	Association for Computing Machinery
Pages	221-224
Number of pages	4
ISBN (Electronic)	9781450360180
DOIs	https://doi.org/10.1145/3272973.3274060
State	Published - Oct 30 2018
Event	21st ACM Conference on Computer-Supported Cooperative Work and Social Computing, CSCW 2018 - Jersey City, United States Duration: Nov 3 2018 → Nov 7 2018

Publication series

Name	Proceedings of the ACM Conference on Computer Supported Cooperative Work, CSCW

Conference

Conference	21st ACM Conference on Computer-Supported Cooperative Work and Social Computing, CSCW 2018
Country	United States
City	Jersey City
Period	11/3/18 → 11/7/18

Keywords

After-school employment
Slack
Youth
Youth employment

ASJC Scopus subject areas

Software
Computer Networks and Communications
Human-Computer Interaction

Access to Document

10.1145/3272973.3274060

Fingerprint Dive into the research topics of 'Understanding how youth employees use slack'. Together they form a unique fingerprint.

Cite this

Easley, W., McCoy, D., Grimes, S., Grimes, S., Hamidi, F., Lutters, W. G., & Hurst, A. (2018). Understanding how youth employees use slack. In CSCW 2018 Companion - Companion of the 2018 ACM Conference on Computer Supported Cooperative Work and Social Computing (pp. 221-224). (Proceedings of the ACM Conference on Computer Supported Cooperative Work, CSCW). Association for Computing Machinery. https://doi.org/10.1145/3272973.3274060

Understanding how youth employees use slack. / Easley, William; McCoy, Darius; Grimes, Shawn; Grimes, Steph; Hamidi, Foad; Lutters, Wayne G.; Hurst, Amy.

CSCW 2018 Companion - Companion of the 2018 ACM Conference on Computer Supported Cooperative Work and Social Computing. Association for Computing Machinery, 2018. p. 221-224 (Proceedings of the ACM Conference on Computer Supported Cooperative Work, CSCW).

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution

Easley, W, McCoy, D, Grimes, S, Grimes, S, Hamidi, F, Lutters, WG & Hurst, A 2018, Understanding how youth employees use slack. in CSCW 2018 Companion - Companion of the 2018 ACM Conference on Computer Supported Cooperative Work and Social Computing. Proceedings of the ACM Conference on Computer Supported Cooperative Work, CSCW, Association for Computing Machinery, pp. 221-224, 21st ACM Conference on Computer-Supported Cooperative Work and Social Computing, CSCW 2018, Jersey City, United States, 11/3/18. https://doi.org/10.1145/3272973.3274060

Easley W, McCoy D, Grimes S, Grimes S, Hamidi F, Lutters WG et al. Understanding how youth employees use slack. In CSCW 2018 Companion - Companion of the 2018 ACM Conference on Computer Supported Cooperative Work and Social Computing. Association for Computing Machinery. 2018. p. 221-224. (Proceedings of the ACM Conference on Computer Supported Cooperative Work, CSCW). https://doi.org/10.1145/3272973.3274060

Easley, William ; McCoy, Darius ; Grimes, Shawn ; Grimes, Steph ; Hamidi, Foad ; Lutters, Wayne G. ; Hurst, Amy. / Understanding how youth employees use slack. CSCW 2018 Companion - Companion of the 2018 ACM Conference on Computer Supported Cooperative Work and Social Computing. Association for Computing Machinery, 2018. pp. 221-224 (Proceedings of the ACM Conference on Computer Supported Cooperative Work, CSCW).

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