Using a participatory activities toolkit to elicit privacy expectations of adaptive assistive technologies

Foad Hamidi, Kellie Poneres, Aaron Massey, Amy Hurst

Research output: Chapter in Book/Report/Conference proceedingConference contribution

Abstract

Individuals whose abilities change over time can benefit from assistive technologies that can detect and adapt to their current needs. While these Adaptive Assistive Technologies (AATs) offer exciting opportunities, their use presents an often-overlooked privacy tradeoff between usability and disclosing ability data. To explore this tradeoff from end-user perspectives, we developed a participatory activities toolkit comprised of tangible low-fidelity physical cards, charts, and two software AAT prototypes. We used the kit in interviews with six older adults who experience pointing and typing difficulties when accessing the Internet. Participants had conflicting views about AATs collecting their data, and strong preferences about what data should be collected, how should it be used, and who should have access to it. The contributions of this paper are twofold: (1) we describe a novel approach to elicit detailed end-user privacy preferences and expectations, and (2) we provide insights from representative users of AATs towards their privacy.

Original languageEnglish (US)
Title of host publicationProceedings of the 17th International Web for All Conference, W4A 2020
PublisherAssociation for Computing Machinery, Inc
ISBN (Electronic)9781450370561
DOIs
StatePublished - Apr 20 2020
Event17th International Web for All Conference, W4A 2020 - Taipei, Taiwan, Province of China
Duration: Apr 20 2020Apr 21 2020

Publication series

NameProceedings of the 17th International Web for All Conference, W4A 2020

Conference

Conference17th International Web for All Conference, W4A 2020
CountryTaiwan, Province of China
CityTaipei
Period4/20/204/21/20

Keywords

  • adaptive systems
  • assistive technology
  • low-fi elicitation tools
  • participatory toolkit
  • privacy

ASJC Scopus subject areas

  • Computer Networks and Communications

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