Using a participatory toolkit to elicit youth'sworkplace privacy perspectives

William Berkley Easley, S. Nisa Asgarali-Hoffman, Amy Hurst, Helena M. Mentis, Foad Hamidi

Research output: Chapter in Book/Report/Conference proceedingConference contribution

Abstract

The rapid evolution of technology has enabled us to perform complex, interdependent, and geographically distributed work. As a result, the effective use of communication and coordination technologies is increasingly crucial to success in the workplace, raising at the same time concerns about workplace privacy. In this paper, we present a case study showing how we adapted and used a participatory toolkit to elicit the privacy perspectives of a 3D print shop's youth employees. Participants expected their managers and co-workers, rather than other third-parties, to see their data, and yet prioritized keeping their co-workers informed rather than being overly concerned about third-parties accessing their data. We found this approach effective at creating an expressive space for the youth to reflect on and share their expectations and preferences on workplace data privacy, a practice that can enhance both their workplace participation and professional communication training. We conclude with thoughts on how using open-ended participatory mechanisms can support employees' ongoing reflection on the privacy of communication and coordination technologies, leading to increased fluency and participation in workplace decision-making.

Original languageEnglish (US)
Title of host publicationProceedings - EuroUSEC 2021
Subtitle of host publication2021 European Symposium on Usable Security
PublisherAssociation for Computing Machinery
Pages211-222
Number of pages12
ISBN (Electronic)9781450384230
DOIs
StatePublished - Oct 11 2021
Event2021 European Symposium on Usable Security, EuroUSEC 2021 - Virtual, Online, Germany
Duration: Oct 11 2021Oct 12 2021

Publication series

NameACM International Conference Proceeding Series

Conference

Conference2021 European Symposium on Usable Security, EuroUSEC 2021
Country/TerritoryGermany
CityVirtual, Online
Period10/11/2110/12/21

Keywords

  • After-school employment
  • Chatting tools
  • Privacy
  • Youth

ASJC Scopus subject areas

  • Software
  • Human-Computer Interaction
  • Computer Vision and Pattern Recognition
  • Computer Networks and Communications

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