Using Web metrics to analyze digital libraries

Michael Khoo, Mimi Recker, Joe Pagano, Bart Palmer, Anne L. Washington, Robert A. Donahue

Research output: Chapter in Book/Report/Conference proceedingConference contribution


We discuss the use of web metrics at four digital libraries, the Instructional Architect, the Library of Congress, the National Science Digital Library, and WGBH Teachers' Domain. We describe practical issues involved in implementing and using web metrics to track web site performance. We also report on the focused data mining of web metrics. Using session length as our example, we recommend that this metric, which was developed to track e-commerce, be reconsidered when applied in non-e-commerce settings, such as digital libraries. We conclude by discussing some of the limitations and possibilities in using web metrics to analyze and evaluate digital library use and impact.

Original languageEnglish (US)
Title of host publicationJCDL'08
Subtitle of host publicationProceedings of the 8th ACM/IEEE-CS Joint Conference on Digital Libraries 2008
Number of pages10
StatePublished - 2008
Event8th ACM/IEEE-CS Joint Conference on Digital Libraries 2008, JCDL'08 - Pittsburgh, PA, United States
Duration: Jun 16 2008Jun 20 2008

Publication series

NameProceedings of the ACM International Conference on Digital Libraries


Other8th ACM/IEEE-CS Joint Conference on Digital Libraries 2008, JCDL'08
Country/TerritoryUnited States
CityPittsburgh, PA


  • Evaluation
  • Usability
  • Usage
  • Web analytics
  • Web metrics

ASJC Scopus subject areas

  • Software
  • Information Systems
  • Computer Science Applications
  • Library and Information Sciences


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