@article{26fbabb23de84517b30ac4c0b872960f,
title = "What is Trust? A Multidisciplinary Review, Critique, and Synthesis",
abstract = "Despite decades of interdisciplinary research on trust, the literature remains fragmented and balkanized with little consensus regarding its origins. This review documents how this came to be and attempts to offer a solution. Specifically, it evaluates issues of conceptualization found in the trust literature. I recommend that we move away from varieties of trust – multidimensional conceptualizations of trust – and toward a single trust concept built around four essential properties: actor A's beliefs, actor B's trustworthiness, the matter(s) at hand, and unknown outcomes. I finish the article by proposing a synthetic structural-cognitive theoretical framework for investigating the causes and consequences of trust in everyday life.",
author = "Robbins, {Blaine G.}",
note = "Funding Information: This research was supported by a grant from the National Science Foundation (SES- 1303577), which bears no responsibility for the analysis and critique drawn here. The author thanks Maria Grigoryeva, Edgar Kiser, Ross Matsueda, Jerald Herting, Darryl Holman, Lisa Walker, and the anonymous reviewers for comments and suggestions. I also benefited from the opportunity to present parts of this work to the School of Information at the University of California, Berkeley, the Department of Sociology at the University of California, Riverside, the Department of Sociology at New York University, and the Program in Social Research and Public Policy at New York University Abu Dhabi. All errors are my own. Publisher Copyright: {\textcopyright} 2016 John Wiley & Sons Ltd.",
year = "2016",
month = oct,
day = "1",
doi = "10.1111/soc4.12391",
language = "English (US)",
volume = "10",
pages = "972--986",
journal = "Sociology Compass",
issn = "1751-9020",
publisher = "Wiley-Liss Inc.",
number = "10",
}